All products are shipped within 48 hours after the order is placed. Questions about an order should be directed to the Durham Convention & Visitors Bureau at memorabilia@durham-cvb.com or 800-446-8604. This store is designed for customers ordering quantities of 9 or less of any one item and for shipments to addresses in the United States. Customers wishing to place bulk orders (10 or more of any one item), or wanting to ship to an address outside the U.S. should contact the Durham Convention & Visitors Bureau directly at memorabilia@durham-cvb.com or 800-446-8604 (toll-free in the U.S.) or 919-687-0288.

The Durham Convention & Visitors Bureau currently offers standard shipping (4-8 days) via USPS to US street and PO boxes. Shipping rates are $4.35 per shipment plus 50c per pound.